Privacy and Cookie Policy - Use of private information
Petal Nedved - Facilitator, Life & Spiritual Coach

Last updated: January 1, 2025

Privacy and Cookie Policy

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1. Introduction

At www.reconnecttoyourtrueself.com ("we," "our," or "us"), we deeply respect your privacy. We collect minimal personal and business information, which includes any data that can identify you as an individual or relate to you as an identifiable individual. This might encompass your name, contact details, or any other details you provide to us. We use your data solely for the purposes for which you provided it and ensure its confidentiality and security.

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We will not share your information with anyone except as required to provide our services or if legally mandated. Examples of legally required sharing include compliance with court orders, law enforcement requests during investigations, or other regulatory requirements.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, ensuring compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. Our goal is to safeguard your personal data with the utmost care and transparency.
 

2. Information We Collect
We may collect the following types of personal information:

• Name, email address, phone number, and mailing address: To communicate with you, manage your account, and deliver services.

• IP address, browser type, and device information: To ensure website functionality, improve user experience, and enhance security.

• Cookies and usage data (e.g., Google Analytics, Facebook Pixel): To analyze website traffic and user interactions to improve our services.

• For transactions, payment details are processed and secured by third-party payment providers (e.g., PayPal, Interac e-Transfer), ensuring your financial data remains protected and never directly handled by us.
   

3. How We Collect Information

• Website Interactions: When you reach out through the website, we collect your contact details—such as your name and email address—so we can respond to your inquiries.

• Newsletter Sign-ups: When you contact me through my website, I may occasionally send you promotions or updates about my services. If you prefer not to receive these emails, just let me know.

• Purchases: When you make a purchase, we collect your contact details, including your name, email address, phone number, and physical address, to process and complete your order.
   

4. Information Storage
Your information from emails, website interactions, or newsletter sign-ups is stored in a secure, locally managed access database. This method ensures your data is handled responsibly. To ensure the highest level of data protection, we adhere to the following security practices:

• Encryption: Data is encrypted during storage and transfer to prevent unauthorized access.

• Access Controls: Access to the database is restricted to authorized personnel only, based on role-specific permissions.

• Regular Audits: We conduct regular security audits to ensure ongoing compliance with industry best practices and regulatory requirements.

• Data Integrity Measures: Robust backup and recovery solutions are in place to protect the integrity and availability of your data.
   

5. How We Use Your Information
We collect and use personal information for the following purposes:

• To provide and improve our services.

• To process payments securely.

• To send newsletters, promotions, or updates (only if consent is given).

• To analyze website traffic and user interactions.

• To comply with legal obligations.

• To inform you about our services or send invoices and reminders. You have the option to opt-out of communications at any time.
   

6. No On-Site Payment Processing
Our website does not process payments directly, ensuring that your payment details remain secure. Preferred payment methods are:

• Interac e-Transfer (for Canadian residents): Payments are made directly through your bank, allowing transactions without sharing financial details with our site.

• PayPal Payments: Payments are processed securely through PayPal, which uses encryption and advanced security measures to protect your information.
   

7. Sharing of Information
We do not sell or rent your personal data. However, we may share it with:

• Third-party service providers: These include analytics tools and email marketing platforms that help us manage communications and improve our services.

• Law enforcement or regulatory authorities: We disclose your information when legally required, such as in response to court orders or other legal processes.

• Business partners for joint promotions: We share your information with business partners only when you have given explicit consent for specific promotions or marketing campaigns. You can provide your consent by opting in through mechanisms such as checking a consent box or participating in a promotion directly related to these partners. You can withdraw your consent at any time by contacting us via the contact details provided on our website. We ensure that our partners adhere to strict data protection standards and provide information about these partners when seeking your consent.
   

8. Cookies & Tracking Technologies

Understanding Cookies

Cookies are small data files stored on your device when you visit websites. They are widely used to enhance site functionality, help sites remember your preferences, and provide site owners with insights into user interaction.
 

Consent for Cookies
By continuing to use our website www.reconnecttoyourtrueself.com you are consenting to our use of cookies as outlined in this Cookie Policy and our Privacy Policy. If you prefer not to allow the use of cookies, you have the option to decline by choosing 'Decline All Cookies' at the prompt.
 

Why We Use Cookies
We use cookies to enhance your browsing experience by: Gathering analytical data: This helps us understand how our site is used, which in turn aids us in improving our services and tailoring your user experience. Enhancing site functionality and content: Based on your interactions, we adapt and optimize our site to better meet your needs.
 

Your Choices
You control your cookie settings and can adjust them at any time through your browser settings. You can choose to block cookies entirely, delete existing cookies, and modify your preferences. However, please be aware that disabling cookies may affect the functionality of this and other websites you visit. You also have the option to decline all cookies directly from our site prompt, providing you with immediate control over our use of tracking technologies.
 

More Information
For more detailed information about how we use, store, and keep your personal data secure, see our Privacy Policy. If you have any questions about our use of cookies or how to manage them, please contact us directly.
 

9. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
 

10. Your Rights & Choices

Under Canadian law, you have the right to:

• Request access to the personal data we hold about you.

• Correct or update inaccurate information.

• Withdraw consent for marketing communications.

• Request deletion of your personal data (subject to legal obligations).
   

11. Children's Privacy
Our website is not intended for children under the age of 13. We are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and do not knowingly collect personal information from children under the age of 13 without appropriate parental or guardian consent.
 

If a parent or guardian believes that their child has provided us with personal information without their consent, they should contact us immediately. We provide the following options for parents and guardians:

• Consent: Before collecting personal information from a child, we will seek verifiable parental consent, which may include asking the parent or guardian to provide consent through email or a secure digital platform.

• Access and Deletion: Parents or guardians can review the information collected from their children and request that such information be deleted from our records and that no further information be collected or stored.

• If we become aware that we have inadvertently received personal information from a child under 13 without the requisite parental consent, we will delete such information from our records promptly

For more detailed information on how we handle children's privacy or to make any requests regarding your child's personal data, please contact us directly using the contact details provided in this policy.

12. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
 

13. Terms and Conditions
By accessing or using this website, you agree to comply with our terms and conditions. This includes adhering to our usage policies and understanding your legal rights regarding service bookings and interactions. If you do not agree with these terms, please refrain from using our website and services.
 

14. Policy Changes
Any changes to this policy will be effective immediately upon posting on our website.

15. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us by clicking the link below and filling up the contact form link.